Use of the present website implies full adherence to our Reservation Terms and Conditions.
By using this website, you certify being legally capable and of age, and guarantee that the information you provide is true and correct.
Any misuse or fraudulent use in your own name or on behalf of a third Party may deprive you of access to our services or entail financial liability on your part.
The present Terms and Conditions apply to any use of our website as well as to any booking or payment made on this website for a stay in one of Diamond Villas (Ierothea, Kyriakos,Niki).
The offers and Terms & Conditions displayed are valid on the day they are consulted.
They are periodically updated; nevertheless any reservation made will be honoured on the day of the stay in the conditions indicated.
Reservation for a Villa is from midday to midday (local time).
For each reservation you will be given a number which will allow you, if needed, to cancel your booking (PAY ATTENTION): when payment is made on-line, neither cancellation nor modification nor reimbursement is possible).
For any reservation made on our website, we request your credit card number (and expiry date) as a guarantee.
Payment will be made on site at the end of your stay, unless you do not come at the Diamond Villas and have not previously cancelled your booking.
In such case, the amount of the first night will be debited from your credit card. In Diamond Villas, means of payment accepted (apart from cash) are as follows: • Visa, American Express, Mastercard, Diner’s Club, Maestro, Eurocard.
Except for offers where reservation can be neither cancelled nor modified, and in case of on-line payment, any cancellation can be made directly with Diamond Villas within 24 hours from booking. A cancellation number will be delivered to you.
Rates on our website are in euros. They are inclusive of VAT. We may modify our rates at any time. This does not apply to already made reservations.
Our website may display special offers for which neither cancellation nor modification is possible.
We accept the following methods of payment: credit cards: American Express, MasterCard/Diners International, Diners Club, JCB International Credit Card, Visa; debit cards - Visa/Electron.
Payment on-line is made by credit card (Visa, Mastercard or Eurocard) and through a secure payment system.
You will be asked your credit card number, its expiry date and the three digit code on the back of your card.
Any irregular, inefficient, fraudulent or incomplete payment on the part of the customer will entail cancellation of the reservation to the expense of the client, without prejudice to any civil or criminal action.
Any transaction follows the below-stated stages:
• you indicate the criteria of your request
• we present you with one or more offers
• you choose the offer which suits you
• details and price of your order appear
• you check and correct if needed
• you confirm your order after having acknowledged our Terms and Conditions
• you proceed with the secured on-line payment
• a detailed confirmation of your order is displayed on the screen (to be printed and kept)
• you receive, within one hour, a detailed confirmation of your order at the e-mail address you gave us.
The reservation is final only after your credit card is effectively debited and your receive confirmation of your order.
The confirmation is considered to represent the agreement between the Parties.
The client is encouraged to exercise due diligence in the submission of any claim to ensure that it is dealt with under the best possible conditions.
Check-in/ Check-out Requirements
In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference; their passport/identity card/driving licence and a valid credit or debit card which will be swiped in the presence of the card holder.
Unless otherwise stated on the booking confirmation, guests may check-in at any time from 12.00 noon on the scheduled day of arrival. Villas that have been secured by credit/debit card or prepaid at the time of booking will he held until 2:00 pm on the scheduled day of arrival unless otherwise agreed directly with Diamond Villas. Any non-secured reservation will be held until 4.00 p.m. on the day of arrival at which time we will be entitled to re-let the villa, unless the guest has notified Diamond Villas of a late arrival.
On the day of departure we kindly ask all guests to vacate their promises by 12.00 noon (unless a later departure is stated as part of your Booking).
Guests are requested to conduct themselves appropriately at all times and to comply with Diamond Villas procedures and/or requests with regard to conduct and respect for the property of the Diamond Villas, its employees and guests and their health and safety. Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of Diamond Villas or cause offence to other guests or our members of staff.
Cancellation Policy and No Shows
Cancellation of your booking is valid and refundable 48 hours after your reservation is accepted.
Prepayment is charged to the credit/debit card supplied at the time of the Booking. Cancellation or non-arrival will result in the forfeiture of the prepayment.
We reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred during your stay or for any items that are missing when you leave.
Liability and warranty
The customer acknowledges that he is awared of the risks linked to use of the internet. Diamond Villas shall make its best efforts to ensure with its suppliers that the site functions correctly but cannot guarantee that the site is exempt of any malfunction or anomaly. Diamond Villas may therefore not be held responsible for damages resulting from use or total/partial impossibility to use the site.